Shipping & Returns

Shipping:

COVID-19 UPDATE:

Australia Post has been experiencing some delays in these uncertain times, but are doing their best to ship your orders to you in time. 

 

Standard & Express Shipping:

Your postage will be calculated at checkout when you select the delivery type you want. The cost is calculated based on your shipping address.

 

Delivery Time: 

Australian Express Shipping is estimated to arrive within 1-2 business days to Metropolitan areas or up to 10 business days for remote areas. 

 

Contacting us:

You are more than welcome to contact us if you need updates on your order.

Address: 1 Piiramo Street, Lockhart River Queensland 4892, Australia

Phone Number: +61 07 4060 7341

Email: here

 

International Shipping:

Cost: Please contact us for a quote (include your order reference number): here

 

Packaging:

Packaging costs are based on the size of your artwork. Packaging includes postal tube and bubble wrap.

 

Delivery Process:

We ship orders between Monday – Friday, during office hours. We are closed on public holidays. We aim to send our your orders as fast as possible. Occasionally there are slight delays, for example when we have released new collections. We do appreciate your patience.

Once your order has been shipped, it is in the care of the courier and / or postal service. We are not liable for any errors made by these services. Once you have received your parcel, please open it with care.

We cannot be liable for any items damaged during the opening of your parcel.

We will request that the parcel is signed for when delivered.

 

Returns:

Please note we do not accept exchanges. For information on our returns policy and how to contact us visit here